COMMUNITY SOLAR SERVICES

Subscriber Services

Pivot Energy provides a seamless community solar subscriber and project management experience through SunCentral.

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Subscriber Services Overview

SunCentral is an industry revolutionizing platform that provides world-class subscriber services. SunCentral offers a suite of services for community solar subscribers. Customers will experience a seamless interface for billing, account administration, auto bill pay, and subscription management. SunCentral’s built-in algorithms will help you control churn and customer renewals so your solar gardens will always be in compliance.

The cloud platform actively engages subscribers and waitlisted customers regarding community solar project status/availability, payment status, and houses educational resources to keep the entire population of subscribers engaged and ready for program participation.

See if SunCentral is right for you

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Subscriber Services Process

The SunCentral platform will monitor your solar garden’s production monthly and bill your customers in line with their subscriptions. Should your customers have questions or billing issues we will be available to support them via phone, email, and chat. If a customer’s subscription has come to an end, we’ll work with your waitlist to make sure that spot is filled immediately to reduce revenue downtime.

To find out more, visit SunCentral.net.

What is Community Solar?